Decoration deposit is not refunded, netizens prote

2022-07-22
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Many companies often say that they can refund the deposit in full if they are not satisfied, which makes people feel that these companies are good, so they have attracted many owners, but if there is a real problem dispute, it is completely different. Today, there is an owner who has encountered such a problem, let's have a look

many companies often say that they can refund the deposit in full if they are not satisfied, which makes people feel that these companies are good, so they have attracted many owners, but if there is a real problem dispute, it is completely different. Today, there is an owner who has encountered such a problem, let's have a look

netizens post complaints: say that the deposit that can be refunded will not be refunded

consumers often encounter “ Deposit &rdquo& ldquo; Deposit ” Regardless of the problem, Ms. Liu from Changsha paid a 500 Yuan decoration deposit in advance to jiuchuang decoration, and clearly indicated “ Unconditional refund for dissatisfaction ” After that, I still encountered some small problems of refund. On August 21, Ms. Liu posted a post to the red net consumer rights protection channel, and then after the red net reporter contacted jiuchuang decoration, the other party responded that the reservation money would be refunded as soon as possible

the deposit of 500 yuan was refunded twice without success

Ms. Liu said that jiuchuang decoration had called many times and said that the company was carrying out a preferential activity for a model house. On March 22 this year, Ms. Liu and her husband came to jiuchuang decoration to consult about relevant decoration matters, and a designer surnamed Yin was responsible for the reception

“ After chatting for threeorfour hours that day, I paid a deposit of 500 yuan, which indicated that I could return it& rdquo; Ms. Liu said that considering that the house will be delivered at the end of the year and can only be decorated next year, it was specially noted “ Unconditional refund for later dissatisfaction ” And other information

until August 9, Ms. Liu and her husband came to jiuchuang decoration again& ldquo; They said that they should pay 30% of the project funds in advance, otherwise there would be no quota of model houses& rdquo; Ms. Liu believes that the designer didn't measure the room on site and didn't issue a special CAD design drawing, so paying directly for the decoration is not in line with the contract process

“ There is no way to talk about it& rdquo; Ms. Liu asked jiuchuang decoration to return the deposit, but the two sides agreed to return it another day because the company's finance department was off duty that day. On August 17, Ms. Liu came to the door again to ask for a refund, but the refund failed again because the designer was absent

“ The designer later sent me a text message saying that my husband said no& rdquo; Ms. Liu was puzzled, “ Don't you return the refundable deposit& rdquo; So Ms. Liu posted a post on the red net consumption rights protection channel

in the afternoon of August 26, the red net reporter contacted the designer surnamed Yin after learning about the relevant situation, and the other party clearly responded that the 500 yuan deposit would be refunded as soon as possible

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